{"id":1879,"date":"2023-12-13T14:50:27","date_gmt":"2023-12-13T07:50:27","guid":{"rendered":"https:\/\/fito.vn\/?page_id=1879"},"modified":"2023-12-21T09:52:03","modified_gmt":"2023-12-21T02:52:03","slug":"chinh-sach-bao-hanh-doi-tra","status":"publish","type":"page","link":"https:\/\/fito.vn\/en\/chinh-sach-bao-hanh-va-doi-tra\/chinh-sach-bao-hanh-doi-tra\/","title":{"rendered":"Warranty and Return Policy"},"content":{"rendered":"

CH\u00cdNH S\u00c1CH B\u1ea2O H\u00c0NH, \u0110\u1ed4I TR\u1ea2<\/strong><\/span><\/p>\n

Fitoco.vn<\/strong>\u00a0la\u0300 website do C\u00f4ng ty <\/strong>TNHH D\u01b0\u1ee3c ph\u1ea9m Fito pharma <\/strong>s\u01a1\u0309 h\u01b0\u0303u, c\u00f3 \u0111\u1ea7y \u0111\u1ee7 ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh v\u00e0 \u0111\u1ed5i tr\u1ea3 \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh c\u1ee5 th\u1ec3.\u00a0Tr\u01b0\u1edbc khi s\u1eed d\u1ee5ng, tham kh\u1ea3o th\u00f4ng tin tr\u00ean website, b\u1ea1n c\u1ea7n \u0111\u1ecdc k\u0129 c\u00e1c th\u00f4ng tin n\u00e0y, n\u1ebfu kh\u00f4ng h\u00e0i l\u00f2ng ho\u1eb7c c\u00f3 s\u1ef1 sai ph\u1ea1m ha\u0303y c\u00e2n nh\u0103\u0301c ti\u0301nh xa\u0301c th\u01b0\u0323c cu\u0309a th\u00f4ng tin.<\/strong><\/span><\/p>\n

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  1. N\u1ed8I DUNG<\/span><\/li>\n<\/ol>\n

    C\u00f4ng ty TNHH D\u01b0\u1ee3c ph\u1ea9m Fito pharma \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 h\u00e0ng cho qu\u00fd kh\u00e1ch trong v\u00f2ng 07 ng\u00e0y, \u0111\u01b0\u1ee3c t\u00ednh t\u1eeb khi nh\u1eadn h\u00e0ng. Trong kho\u1ea3ng th\u1eddi gian n\u00e0y, ch\u00fang t\u00f4i s\u1ebd \u0111\u1ed5i sang s\u1ea3n ph\u1ea9m kh\u00e1c ho\u1eb7c ho\u00e0n ti\u1ec1n cho qu\u00fd kh\u00e1ch theo quy \u0111\u1ecbnh c\u1ee7a nh\u00e0 thu\u1ed1c ph\u00e2n ph\u1ed1i s\u1ea3n ph\u1ea9m c\u1ee7a Fito Pharma. \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o x\u1eed l\u00fd \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m \u1edf C\u00f4ng ty TNHH D\u01b0\u1ee3c Ph\u1ea9m Fito pharma thu\u1eadn l\u1ee3i, qu\u00fd kh\u00e1ch vui l\u00f2ng \u0111\u1ecdc th\u00f4ng tin trong b\u00e0i vi\u1ebft d\u01b0\u1edbi \u0111\u00e2y.<\/span><\/p>\n

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    1. NGUY\u00caN NH\u00c2N CH\u1ea4P NH\u1eacN \u0110\u1ed4I TR\u1ea2<\/span><\/li>\n<\/ol>\n

      C\u00f4ng ty TNHH D\u01b0\u1ee3c ph\u1ea9m Fito pharma ch\u1ea5p nh\u1eadn \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m cho qu\u00fd kh\u00e1ch thu\u1ed9c m\u1ed9t trong s\u1ed1 c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/span><\/p>\n

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      • S\u1ea3n ph\u1ea9m qu\u00fd kh\u00e1ch nh\u1eadn \u0111\u01b0\u1ee3c t\u1eeb C\u00f4ng ty TNHH D\u01b0\u1ee3c ph\u1ea9m Fito pharma kh\u00f4ng c\u00f2n nguy\u00ean bao b\u00ec, nh\u00e3n m\u00e1c ho\u1eb7c \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n giao s\u1ea3n ph\u1ea9m sai s\u1ed1 l\u01b0\u1ee3ng, m\u1eabu m\u00e3 so v\u1edbi \u0111\u01a1n h\u00e0ng.<\/span><\/li>\n
      • S\u1ea3n ph\u1ea9m khi qu\u00fd kh\u00e1ch nh\u1eadn ph\u00e1t hi\u1ec7n ra l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t ho\u1eb7c b\u1ecb l\u1ed7i trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n g\u00e2y bi\u1ebfn d\u1ea1ng, tr\u1ea7y x\u01b0\u1edbc, nhi\u1ec5m b\u1ea9n,\u2026<\/span><\/li>\n
      • Nh\u1eefng s\u1ea3n ph\u1ea9m \u0111\u00e3 qu\u00e1 h\u1ea1n s\u1eed d\u1ee5ng t\u00ednh \u0111\u1ebfn ng\u00e0y qu\u00fd kh\u00e1ch nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng.<\/span><\/li>\n
      • Qu\u00fd kh\u00e1ch h\u00e0ng thay \u0111\u1ed5i nhu c\u1ea7u s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m n\u1ebfu \u0111\u01b0\u1ee3c C\u00f4ng ty TNHH D\u01b0\u1ee3c ph\u1ea9m Fito pharma ch\u1ea5p thu\u1eadn.<\/span><\/li>\n<\/ul>\n

        S\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng \u0111\u01b0\u1ee3c ph\u00e9p \u0111\u1ed5i tr\u1ea3.<\/em><\/span><\/p>\n

          \n
        1. \u0110I\u1ec0U KI\u1ec6N \u0110\u1ed4I TR\u1ea2 S\u1ea2N PH\u1ea8M C\u1ee6A C\u00d4NG TY TNHH D\u01af\u1ee2C PH\u1ea8M FITO PHARMA<\/span><\/li>\n<\/ol>\n

          3.1 Y\u00eau c\u1ea7u c\u1ee7a s\u1ea3n ph\u1ea9m \u0111\u1ed5i tr\u1ea3<\/strong><\/span><\/p>\n

          \u0110\u1ec3 \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m, Qu\u00fd kh\u00e1ch l\u01b0u \u00fd s\u1ea3n ph\u1ea9m ph\u1ea3i \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c c\u00e1c \u0111i\u1ec1u ki\u1ec7n nh\u01b0 sau:<\/span><\/p>\n

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          • S\u1ea3n ph\u1ea9m c\u00f2n nguy\u00ean v\u1eb9n, \u0111\u1ea7y \u0111\u1ee7 nh\u00e3n m\u00e1c v\u00e0 \u0111\u01b0\u1ee3c ni\u00eam phong theo \u0111\u00fang nh\u01b0 khi qu\u00fd kh\u00e1ch nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m. N\u1ebfu s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t ho\u1eb7c trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n, qu\u00fd kh\u00e1ch c\u0169ng c\u1ea7n \u0111\u1ea3m b\u1ea3o t\u00ecnh tr\u1ea1ng c\u1ee7a s\u1ea3n ph\u1ea9m \u0111\u00fang nh\u01b0 khi nh\u1eadn.<\/span><\/li>\n
          • S\u1ea3n ph\u1ea9m \u0111\u1ed5i tr\u1ea3 cho C\u00f4ng ty TNHH D\u01b0\u1ee3c ph\u1ea9m Fito pharma ph\u1ea3i c\u00f2n \u0111\u1ea7y \u0111\u1ee7 c\u1ea3 k\u1ec3 nh\u1eefng s\u1ea3n ph\u1ea9m t\u1eb7ng k\u00e8m theo.<\/span><\/li>\n<\/ul>\n

            \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i c\u1ee7a m\u00ecnh, khi nh\u00e2n vi\u00ean giao nh\u1eadn g\u1eedi s\u1ea3n ph\u1ea9m, qu\u00fd kh\u00e1ch n\u00ean ch\u1ee5p l\u1ea1i h\u00ecnh \u1ea3nh s\u1ea3n ph\u1ea9m khi nh\u1eadn. Nh\u1eefng s\u1ea3n ph\u1ea9m qu\u00fd kh\u00e1ch g\u1eedi l\u1ea1i \u0111\u1ec3 \u0111\u1ed5i tr\u1ea3 \u1edf C\u00f4ng ty TNHH D\u01b0\u1ee3c ph\u1ea9m Fito pharma c\u1ea7n \u0111i k\u00e8m nh\u1eefng h\u00f3a \u0111\u01a1n, ch\u1ee9ng t\u1eeb c\u00f3 \u0111\u01b0\u1ee3c khi nh\u1eadn.<\/span><\/p>\n

            S\u1ea3n ph\u1ea9m qu\u00e1 h\u1ea1n ho\u1eb7c kh\u00f4ng c\u00f2n nguy\u00ean bao b\u00ec, nh\u00e3n m\u00e1c.<\/em><\/span><\/p>\n

            3.2 Th\u1eddi gian \u00e1p d\u1ee5ng \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m<\/strong><\/span><\/p>\n

            \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i trong qu\u00e1 tr\u00ecnh \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m, qu\u00fd kh\u00e1ch vui l\u00f2ng th\u1ef1c hi\u1ec7n theo quy \u0111\u1ecbnh c\u1ee7a nh\u00e0 thu\u1ed1c nh\u01b0 sau:<\/span><\/p>\n

              \n
            • Khi nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m, n\u1ebfu ph\u00e1t hi\u1ec7n ra l\u1ed7i qu\u00fd kh\u00e1ch vui l\u00f2ng li\u00ean h\u1ec7 ngay v\u1edbi C\u00f4ng ty TNHH D\u01b0\u1ee3c ph\u1ea9m Fito pharma \u0111\u1ec3 \u0111\u01b0\u1ee3c x\u1eed l\u00fd ho\u1eb7c g\u1ecdi \u0111\u1ebfn s\u1ed1 hotline 02822492249. L\u00fac n\u00e0y, c\u00e1c nh\u00e2n vi\u00ean c\u1ee7a Fito pharma s\u1ebd ti\u1ebfp nh\u1eadn th\u00f4ng tin v\u00e0 h\u01b0\u1edbng d\u1eabn b\u1ea1n \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m.<\/span><\/li>\n
            • Qu\u00fd kh\u00e1ch h\u00e0ng c\u1ea7n ho\u00e0n tr\u1ea3 s\u1ea3n ph\u1ea9m cho Fito Pharma trong v\u00f2ng 07 ng\u00e0y k\u1ec3 t\u1eeb khi nh\u1eadn h\u00e0ng \u0111\u1ebfn \u0111\u1ecba ch\u1ec9: 26 Bis\/1 Khu Ph\u1ed1 Trung, P.V\u0129nh Ph\u00fa, TX Thu\u1eadn An, B\u00ecnh D\u01b0\u01a1ng<\/span><\/li>\n
            • Sau khi nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m, C\u00f4ng ty TNHH D\u01b0\u1ee3c ph\u1ea9m Fito pharma s\u1ebd \u0111\u1ed5i s\u1ea3n ph\u1ea9m ho\u1eb7c ho\u00e0n l\u1ea1i ti\u1ec1n cho qu\u00fd kh\u00e1ch theo quy \u0111\u1ecbnh.<\/span><\/li>\n<\/ul>\n

              3.3 Chi ph\u00ed \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m t\u1ea1i C\u00f4ng ty <\/strong>THHH D\u01b0\u1ee3c ph\u1ea9m Fito pharma<\/strong><\/span><\/p>\n

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              • C\u00e1c s\u1ea3n ph\u1ea9m \u0111\u1ed5i tr\u1ea3 do l\u1ed7i c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t ho\u1eb7c l\u1ed7i c\u1ee7a C\u00f4ng ty TNHH Fito pharma c\u0169ng nh\u01b0 trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n, qu\u00fd kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c mi\u1ec5n ph\u00ed \u0111\u1ed5i tr\u1ea3 ho\u00e0n to\u00e0n.<\/span><\/li>\n
              • Tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m do nhu c\u1ea7u thay \u0111\u1ed5i, qu\u00fd kh\u00e1ch vui l\u00f2ng thanh to\u00e1n ph\u00ed chuy\u1ec3n s\u1ea3n ph\u1ea9m \u0111i, C\u00f4ng ty TNHH D\u01b0\u1ee3c Ph\u1ea9m Fito pharma s\u1ebd h\u1ed7 tr\u1ee3 thanh to\u00e1n ph\u00ed v\u1eadn chuy\u1ec3n \u0111\u01b0\u1eddng v\u1ec1.<\/span><\/li>\n<\/ul>\n

                3.4 Ph\u01b0\u01a1ng th\u1ee9c \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m<\/strong><\/span><\/p>\n

                  \n
                • Sau khi l\u00e0m vi\u1ec7c v\u1edbi nh\u00e2n vi\u00ean c\u1ee7a C\u00f4ng ty TNHH D\u01b0\u1ee3c ph\u1ea9m Fito pharma v\u1ec1 vi\u1ec7c \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m, qu\u00fd kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 mang s\u1ea3n ph\u1ea9m \u0111\u1ebfn tr\u1ef1c ti\u1ebfp c\u00f4ng ty t\u1ea1i \u0111\u1ecba ch\u1ec9: 26 Bis\/1 khu ph\u1ed1 Trung ,ph\u01b0\u1eddng V\u0129nh Ph\u00fa, TX Thu\u1eadn An , B\u00ecnh D\u01b0\u01a1ng \u0111\u1ec3 x\u1eed l\u00fd.<\/span><\/li>\n
                • Ngo\u00e0i ra, nh\u1eefng qu\u00fd kh\u00e1ch h\u00e0ng \u1edf xa c\u00f3 th\u1ec3 mang s\u1ea3n ph\u1ea9m \u0111\u1ed5i tr\u1ea3 \u0111\u1ebfn b\u01b0u \u0111i\u1ec7n g\u1ea7n nh\u1ea5t ho\u1eb7c th\u00f4ng qua b\u00ean v\u1eadn chuy\u1ec3n g\u1eedi \u0111\u1ebfn \u0111\u1ecba ch\u1ec9: 26 Bis\/1 khu ph\u1ed1 Trung ,ph\u01b0\u1eddng V\u0129nh Ph\u00fa, TX Thu\u1eadn An , B\u00ecnh D\u01b0\u01a1ng<\/span><\/li>\n<\/ul>\n

                  \u00a03.5 Ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n\u00a0<\/strong><\/span><\/p>\n

                  Sau khi x\u1eed l\u00fd y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 s\u1ea3n ph\u1ea9m, C\u00f4ng ty TNHH D\u01b0\u1ee3c Ph\u1ea9m Fito Pharma s\u1ebd ho\u00e0n tr\u1ea3 ti\u1ec1n qua s\u1ed1 t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng m\u00e0 qu\u00fd kh\u00e1ch cung c\u1ea5p v\u1edbi s\u1ed1 ti\u1ec1n b\u1eb1ng gi\u00e1 tr\u1ecb s\u1ea3n ph\u1ea9m.<\/span><\/p>\n

                  Th\u1eddi gian qu\u00fd kh\u00e1ch h\u00e0ng nh\u1eadn l\u1ea1i ti\u1ec1n v\u00e0o t\u00e0i kho\u1ea3n t\u1eeb C\u00f4ng ty TNHH D\u01b0\u1ee3c Ph\u1ea9m Fito pharma ph\u1ee5 thu\u1ed9c v\u00e0o th\u1eddi gian x\u1eed l\u00fd c\u1ee7a ng\u00e2n h\u00e0ng.<\/span><\/p>\n

                  \u1ede b\u00e0i vi\u1ebft n\u00e0y ch\u00fang t\u00f4i \u0111\u00e3 cung c\u1ea5p cho qu\u00fd kh\u00e1ch h\u00e0ng quy \u0111\u1ecbnh \u0111\u1ed5i tr\u1ea3 v\u00e0 ho\u00e0n ti\u1ec1n c\u1ee7a C\u00f4ng ty TNHH D\u01b0\u1ee3c ph\u1ea9m Fito Pharma. \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o quy\u1ec1n l\u1ee3i, qu\u00fd kh\u00e1ch h\u00e0ng vui l\u00f2ng th\u1ef1c hi\u1ec7n \u0111\u00fang theo quy \u0111\u1ecbnh v\u00e0 ki\u1ec3m tra h\u00e0ng tr\u01b0\u1edbc khi nh\u1eadn.<\/span><\/p>\n

                   <\/p>","protected":false},"excerpt":{"rendered":"

                  CH\u00cdNH S\u00c1CH B\u1ea2O H\u00c0NH, \u0110\u1ed4I TR\u1ea2 Fitoco.vn\u00a0la\u0300 website do C\u00f4ng ty TNHH D\u01b0\u1ee3c ph\u1ea9m Fito pharma s\u01a1\u0309 h\u01b0\u0303u, c\u00f3 \u0111\u1ea7y \u0111\u1ee7 ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh v\u00e0 \u0111\u1ed5i tr\u1ea3 \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh c\u1ee5 th\u1ec3.\u00a0Tr\u01b0\u1edbc khi s\u1eed d\u1ee5ng, tham kh\u1ea3o th\u00f4ng tin tr\u00ean website, b\u1ea1n c\u1ea7n \u0111\u1ecdc k\u0129 c\u00e1c th\u00f4ng tin n\u00e0y, n\u1ebfu kh\u00f4ng h\u00e0i l\u00f2ng ho\u1eb7c […]\n","protected":false},"author":1,"featured_media":0,"parent":805,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1879","page","type-page","status-publish","hentry"],"yoast_head":"\nCh\u00ednh S\u00e1ch B\u1ea3o H\u00e0nh V\u00e0 \u0110\u1ed5i Tr\u1ea3 - Fito<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fito.vn\/en\/chinh-sach-bao-hanh-va-doi-tra\/chinh-sach-bao-hanh-doi-tra\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ch\u00ednh S\u00e1ch B\u1ea3o H\u00e0nh V\u00e0 \u0110\u1ed5i Tr\u1ea3 - 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